Steam account rænt

[leFluffed]

Í gær, þriðjudaginn var steam accountinum mínum rænt.

Ég var með leiki, sem kostuðu hver á milli 10-20$
Svo var ég með items bæði í csgo inventory og tf2.
Þar á meðal tf2 item virði 40$ eða earbud.

Ég senti Steam ticket og ég vona að ég fái bæði items og accountinn til baka.
Miðað við að þetta er Steam þá býst ég við að ég fái svar eftir viku og fái ekki dótið til baka.


Basically, passið ykkur, ef ykkur er sent link eða eitthvað, skoðið urlið vel, það er oftast eitthver smá villa eins og steamcommunityu í staðinn fyrir steamcommunity.

[Gussi]

Svo lengi sem þú gerir greinagóð skil hvernig accountinum þínum var stolið þá færðu hann til baka.

Hélt það væri samt mjög erfitt að stela account þessa dagana, útaf Steam Guard, pin númer sem þarf að slá inn þegar loggað er inn frá unknown location, og ekki á að vera hægt að breyta primary email án staðfestingar

[leFluffed]

Ég setti inn hvernig þeir gerðu þetta.

Ég fatta það ekki heldur, ég fékk bara confirm að það hafi tekist að breyta email og Steam Guard var enabled.

Code: Select all

Dear islendingurinn55, 

This email message confirms that your Steam account contact email address has been
successfully changed. 

We are sending this notice to ensure the privacy and security of your Steam 
account. If you authorized this change, no further action is necessary. If you did 
not authorize this change, or if you need additional help with your account, please 
follow this link to the Steam Support site and submit a request for assistance: 

http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=197

Thanks for reviewing this information and helping us to maintain the privacy and 
security of your account.


The Steam Support Team
http://www.steampowered.com 

[Gussi]

Well, trúi ekki öðru en það verði jákvæð niðurstaða úr þessum ticket þínum :p

Keep us updated.

[leFluffed]

5 dögum seinna, ekkert.

Þeir sem ég hafa spurt hafa flestir sagt 5 daga max að bíða. Kanski er mikið að gera eða erfitt að skoða þetta.

[Powah]

WTF

[leFluffed]

WTF

Eh? Okay?

[leFluffed]

Fékk svar!

Fæ hann aftur!

Code: Select all

Hello Flufferz,

Thank you for contacting Steam Support.

We apologize for the delay.

It appears as though the account may have been hijacked by another user. Please follow the link below and take the prescribed steps to ensure the security of the account in the future:

TITLE: Account Security Recommendations
URL: http://support.steampowered.com/kb_article.php?ref=1266-OAFV-8478

I have reset the account password and sent the new login information in a separate e-mail. If you do not receive the e-mail and you are running a Spam filter, check and make sure the e-mail is not being filtered as spam.

Note: Passwords are all numbers.

Once you login to the Steam Account, please change your password and validate your email address as outlined here:

Title: Resetting an Account Password
Link: http://support.steampowered.com/kb_article.php?ref=7058-AFZC-7069

To safeguard your account further, please take advantage of Steam Guard:

Title: Steam Guard 
Link: https://support.steampowered.com/kb_article.php?ref=4020-ALZM-5519

Steam Guard is an additional level of security that can be applied to your Steam account. With Steam Guard, a second level of security is applied to your account, making it harder for your Steam account to fall into the wrong hands.

For security reasons, password resets prevent the account from trading for a period of time. If you change the password while logged into the Steam Client, your ability to trade will not be affected.

Please let us know if we may be of further assistance.

[saevar2000]

[Hafsteinnd]

Dat bastard